Shipping & Returns
Shipping
We deliver to the UK and around the world.
| Country | Standard Delivery (Working days) | Cost | Premium Delivery (Working Days) | Cost |
|---|---|---|---|---|
| United Kingdom | 4-6 days | £4.95 | 2-3 days | £6.95 |
Please note that, although we strive to deliver orders within the specified delivery times, any delays that may occur could be outside our control and might be attributed to our specific delivery services.
Shipping returns
To return your product, you should mail your product to: 37 Moorgate, Retford DN22 6RH.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at help@craftbeads.co.uk for questions related to refunds and returns.